MSI Error Messages

A list of error codes (or return codes if you will), returned by Windows Installer functions ‘MsiExec.exe’ and ‘InstMSI.exe’.

Error code Value Description
ERROR_SUCCESS 0 The action completed successfully.
ERROR_INVALID_DATA 13 The data is invalid.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_CALL_NOT_IMPLEMENTED 120 This value is returned when a custom action attempts to call a function that cannot be called from custom actions. The function returns the value ERROR_CALL_NOT_IMPLEMENTED. Available beginning with Windows Installer version 3.0.
ERROR_APPHELP_BLOCK 1259 If Windows Installer determines a product may be incompatible with the current operating system, it displays a dialog box informing the user and asking whether to try to install anyway. This error code is returned if the user chooses not to try the installation.
ERROR_INSTALL_SERVICE_FAILURE 1601 The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.
ERROR_INSTALL_USEREXIT 1602 The user cancels installation.
ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.
ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete.
ERROR_UNKNOWN_PRODUCT 1605 This action is only valid for products that are currently installed.
ERROR_UNKNOWN_FEATURE 1606 The feature identifier is not registered.
ERROR_UNKNOWN_COMPONENT 1607 The component identifier is not registered.
ERROR_UNKNOWN_PROPERTY 1608 This is an unknown property.
ERROR_INVALID_HANDLE_STATE 1609 The handle is in an invalid state.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is corrupt. Contact your support personnel.
ERROR_INDEX_ABSENT 1611 The component qualifier not present.
ERROR_INSTALL_SOURCE_ABSENT 1612 The installation source for this product is not available. Verify that the source exists and that you can access it.
ERROR_INSTALL_PACKAGE_VERSION 1613 This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
ERROR_PRODUCT_UNINSTALLED 1614 The product is uninstalled.
ERROR_BAD_QUERY_SYNTAX 1615 The SQL query syntax is invalid or unsupported.
ERROR_INVALID_FIELD 1616 The record field does not exist.
ERROR_INSTALL_ALREADY_RUNNING 1618 Another installation is already in progress. Complete that installation before proceeding with this install.For information about the mutex, see _MSIExecute Mutex.
ERROR_INSTALL_PACKAGE_OPEN_FAILED 1619 This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.
ERROR_INSTALL_PACKAGE_INVALID 1620 This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
ERROR_INSTALL_UI_FAILURE 1621 There was an error starting the Windows Installer service user interface. Contact your support personnel.
ERROR_INSTALL_LOG_FAILURE 1622 There was an error opening installation log file. Verify that the specified log file location exists and is writable.
ERROR_INSTALL_LANGUAGE_UNSUPPORTED 1623 This language of this installation package is not supported by your system.
ERROR_INSTALL_TRANSFORM_FAILURE 1624 There was an error applying transforms. Verify that the specified transform paths are valid.
ERROR_INSTALL_PACKAGE_REJECTED 1625 This installation is forbidden by system policy. Contact your system administrator.
ERROR_FUNCTION_NOT_CALLED 1626 The function could not be executed.
ERROR_FUNCTION_FAILED 1627 The function failed during execution.
ERROR_INVALID_TABLE 1628 An invalid or unknown table was specified.
ERROR_DATATYPE_MISMATCH 1629 The data supplied is the wrong type.
ERROR_UNSUPPORTED_TYPE 1630 Data of this type is not supported.
ERROR_CREATE_FAILED 1631 The Windows Installer service failed to start. Contact your support personnel.
ERROR_INSTALL_TEMP_UNWRITABLE 1632 The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it.
ERROR_INSTALL_PLATFORM_UNSUPPORTED 1633 This installation package is not supported on this platform. Contact your application vendor.
ERROR_INSTALL_NOTUSED 1634 Component is not used on this machine.
ERROR_PATCH_PACKAGE_OPEN_FAILED 1635 This patch package could not be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package.
ERROR_PATCH_PACKAGE_INVALID 1636 This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.
ERROR_PATCH_PACKAGE_UNSUPPORTED 1637 This patch package cannot be processed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
ERROR_PRODUCT_VERSION 1638 Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.
ERROR_INVALID_COMMAND_LINE 1639 Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.
ERROR_INSTALL_REMOTE_DISALLOWED 1640 The current user is not permitted to perform installations from a client session of a server running the Terminal Server role service.
ERROR_SUCCESS_REBOOT_INITIATED 1641 The installer has initiated a restart. This message is indicative of a success.
ERROR_PATCH_TARGET_NOT_FOUND 1642 The installer cannot install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
ERROR_PATCH_PACKAGE_REJECTED 1643 The patch package is not permitted by system policy.
ERROR_INSTALL_TRANSFORM_REJECTED 1644 One or more customizations are not permitted by system policy.
ERROR_INSTALL_REMOTE_PROHIBITED 1645 Windows Installer does not permit installation from a Remote Desktop Connection.
ERROR_PATCH_REMOVAL_UNSUPPORTED 1646 The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
ERROR_UNKNOWN_PATCH 1647 The patch is not applied to this product. Available beginning with Windows Installer version 3.0.
ERROR_PATCH_NO_SEQUENCE 1648 No valid sequence could be found for the set of patches. Available beginning with Windows Installer version 3.0.
ERROR_PATCH_REMOVAL_DISALLOWED 1649 Patch removal was disallowed by policy. Available beginning with Windows Installer version 3.0.
ERROR_INVALID_PATCH_XML 1650 The XML patch data is invalid. Available beginning with Windows Installer version 3.0.
ERROR_PATCH_MANAGED_ADVERTISED_PRODUCT 1651 Administrative user failed to apply patch for a per-user managed or a per-machine application that is in advertise state. Available beginning with Windows Installer version 3.0.
ERROR_INSTALL_SERVICE_SAFEBOOT 1652 Windows Installer is not accessible when the computer is in Safe Mode. Exit Safe Mode and try again or try using System Restore to return your computer to a previous state. Available beginning with Windows Installer version 4.0.
ERROR_ROLLBACK_DISABLED 1653 Could not perform a multiple-package transaction because rollback has been disabled. Multiple-Package Installations cannot run if rollback is disabled. Available beginning with Windows Installer version 4.5.
ERROR_INSTALL_REJECTED 1654 The app that you are trying to run is not supported on this version of Windows. A Windows Installer package, patch, or transform that has not been signed by Microsoft cannot be installed on an ARM computer.
ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the install. This message is indicative of a success. This does not include installs where the ForceReboot action is run.

Note: The error codes ‘ERROR_SUCCESS’ (0), ‘ERROR_SUCCESS_REBOOT_INITIATED’ (1641), and ‘ERROR_SUCCESS_REBOOT_REQUIRED’ (3010) are indicative of success. If ‘ERROR_SUCCESS_REBOOT_REQUIRED’ (3010) is returned, the installation completed successfully but a reboot is required to complete the installation operation

Source: Microsoft

InstallShield Error Codes (Setup.log)

In the ‘Setup.log’ file, usually found in the installation source folder, system folder or root drive, locate the ‘ResultCode’ line.

[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=0
[Application]
Name=Microsoft Windows Application
Version=1.2.2.0
Company=Microsoft
Lang=0409

List of InstallShield install Return Codes or ‘ResultCodes’ if you will:

Success:

0

Errors:

-1 General error
-2 Invalid mode
-3 Required data not found in the Setup.iss file
-4 Not enough memory available
-5 File does not exist
-6 Cannot write to the response file
-7 Unable to write to the log file
-8 Invalid path to the InstallShield Silent response file
-9 Not a valid list type (string or number)
-10 Data type is invalid
-11 Unknown error during setup
-12 Dialogs are out of order
-51 Cannot create the specified folder
-52 Cannot access the specified file or folder
-53 Invalid option selected

Source: IT Ninja